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Collaboration Tools

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Technology Map Detailed Contents October 2018

Importance of the Technology

The Technology in Brief

  • Products
    • Enterprise Messaging Apps
    • Cloud Storage
    • Project Workspaces
    • Videoconferencing/Telepresence
    • Web Conferencing
    • E-Learning Systems
    • Knowledge Bases and Wikis
    • Enterprise Social Networks
    • Social Analytics
    • Document Creation and Editing
    • Video Creation and Editing
    • Community-Management Tools
    • Enterprise Content Management and Search
    • Unified Communications
    • Work Marketplaces
    • Product Suites
  • Enabling Components
    • Software Technologies for Future Collaboration Systems
    • Hardware Technologies for Future Collaboration Systems

Commercial Development Parameters

  • Demand Factors
  • General Constraints
  • Synergistic Technologies
  • Competing Technologies
  • Required Resources
  • Regulatory Factors

Areas to Monitor

  • The Shadow Cloud
  • Progress in Automation Software
  • Big Data
  • Commoditization of Collaboration Tools
  • Human–AI Collaboration
  • Firewall-Centric Security
  • Management Structures for Virtual Teams
  • Digital Distraction
  • Fragmentation of Consumer Social Media
  • IT-Department Politics
  • Progress in Augmented Reality

Implications of Commercialization


  • Applications
    • Calls and Messaging
    • Everyday Teamwork
    • Remote and Face-to-Face Meetings
    • Learning and Knowledge Management
    • Content Creation and Sharing
    • Social Networking
    • Business-Process Optimization
    • Customer and Partner Relations
  • Business Models
    • Software as a Service
    • Software Licensing


Viewpoints Features